By Jenna Walter, July 26, 2022
Do you know that government agencies receive an average of 755,000 Freedom of Information Act (FOIA) requests per year? That’s a lot to keep track of. To manage this influx of requests, many agencies are now turning to eDiscovery solutions. The advancement in technology has allowed agencies to automate the FOIA process, which has saved them a significant amount of time and resources.
With so many things to manage, government agencies don’t have the time to process each one manually. FOIA request software allows agencies to automate the request process, which helps them to reduce risks and costs.
There are many reputable providers of eDiscovery solutions that government agencies can choose from. These providers offer a variety of features that can help government agencies streamline their FOIA request process, such as document management, search and filtering, and data analysis. They also offer various flexible pricing options that can fit any budget.
Before selecting a provider, government agencies should first assess their needs and budget. They should also compare the different features offered by each provider. Choosing the right provider can save a significant amount of time and resources.
What is FOIA?
The Freedom of Information Act (FOIA) is a federal law that allows the public the right to request information from the government. It was enacted in 1966 and has been amended several times since then. There are nine exemptions agencies can invoke to withhold information, but they must justify doing so. The most commonly used exemption is the one that protects classified information. So, if an agency requests classified information, it can withhold that information.
Reasons for Using eDiscovery Solutions for FOIA Requests
1. Saves time
FOIA staff at government agencies are often overwhelmed with the sheer volume of requests they receive. Automating this process can help save their time to focus on other tasks.
2. Saves resources
Manually processing FOIA requests can be very resource-intensive. The eDiscovery for FOIA requests software solution can help reduce the resources required. In addition, many eDiscovery providers offer various flexible pricing options that can fit any budget.
3. Increases efficiency
Advancements in technology have made it viable to automate many FOIA-related tasks, such as document management, search and filtering, and data analysis. This has helped to increase the efficiency of the request process.
4. Improves accuracy
When requests are processed manually, there is a greater chance of errors. Automating the process can help to improve accuracy and prevent mistakes. This is especially important when dealing with large volumes of data.
5. Improves transparency
Many eDiscovery providers offer a variety of features that can help government agencies to improve transparency, such as document management, search and filtering, and data analysis.
6. Meet deadlines
Have you ever had a FOIA request that was due yesterday? Automating the request process can help government agencies to meet deadlines and avoid penalties. When requests are automatically processed, they are typically completed much faster than if they were processed manually.
7. Increases customer satisfaction
Government agencies that use FOIA request software often find that their customers are more satisfied with the process. The software solution can help to improve accuracy and efficiency and provide a more user-friendly experience.
Overall, using eDiscovery tools for FOIA requests can save your organization time and money while ensuring that you comply with the law. So, if you are considering using such a solution for your organization, keep these seven benefits in mind.